In further and higher education, listening at scale is no longer optional. Surveys give the sector the structured insight they need to improve experience, performance and outcomes across staff, students and stakeholders. But not all surveys serve the same purpose, and different audiences benefit from different insights. Here are six types of surveys every college should be running—and why […]
Tag: digital experience
For the past decade, Jisc’s Digital Experience Insights (DEI) service has provided valuable evidence about the digital experiences of students, teaching staff and professional services staff across the UK and internationally. These insights have helped institutions shape and improve their digital environments, ensuring they remain relevant and responsive in a rapidly changing landscape. After careful […]
Addressing sector challenges Over ten years ago, our members told us that they would like to be sure that the significant sums of money they were investing in digital technologies really were benefitting their learners and staff and delivering the expected return. After extensive consultation and research, the digital experience insights service was launched and […]
Digital transformation is a journey, and with most journeys it helps to have a guide with you along the way. Since Jisc launched the Digital Elevation Tool (DET) in 2022, over 200 colleges have signed up to use the tool to guide their self-assessment and plan their future digital pathway. Now, we are working on […]
Jisc has been following the experiences of international students, and how this compares or differs to that of home nation students, for a couple of years now. The 2023/24 digital experience insights surveys shed light on the current state of international students using digital technologies, and how technology limitations may affect their experiences, but what […]
Digital poverty can be defined as “the inability to interact with the online world fully, when, where and how an individual needs to” (Digital Poverty Alliance). This includes consideration of devices, connectivity, access, capability, motivation and support, and participation. The 2023/24 digital experience insights surveys shed light on the current state of learners using digital technologies, […]