In further and higher education, listening at scale is no longer optional. Surveys give the sector the structured insight they need to improve experience, performance and outcomes across staff, students and stakeholders. But not all surveys serve the same purpose, and different audiences benefit from different insights. Here are six types of surveys every college should be running—and why […]
Category: Digital experience insights
For the past decade, Jisc’s Digital Experience Insights (DEI) service has provided valuable evidence about the digital experiences of students, teaching staff and professional services staff across the UK and internationally. These insights have helped institutions shape and improve their digital environments, ensuring they remain relevant and responsive in a rapidly changing landscape. After careful […]
Addressing sector challenges Over ten years ago, our members told us that they would like to be sure that the significant sums of money they were investing in digital technologies really were benefitting their learners and staff and delivering the expected return. After extensive consultation and research, the digital experience insights service was launched and […]
Jisc has been following the experiences of international students, and how this compares or differs to that of home nation students, for a couple of years now. The 2023/24 digital experience insights surveys shed light on the current state of international students using digital technologies, and how technology limitations may affect their experiences, but what […]
Digital poverty can be defined as “the inability to interact with the online world fully, when, where and how an individual needs to” (Digital Poverty Alliance). This includes consideration of devices, connectivity, access, capability, motivation and support, and participation. The 2023/24 digital experience insights surveys shed light on the current state of learners using digital technologies, […]
Digital poverty comes in many forms. Access to good tech and devices, support to use the technology, and the cost implication of this, all affect a student’s learning experience and their future career. The 2023/24 digital experience insights surveys shed light on the current state of students’ learning using digital technologies but what can we […]
This second blog about community activities at Digifest 2024 includes reflections from the workshops hosted by the building digital capabilities and digital experience insights teams. Our community workshop at Digifest 2024, with its theme of ‘Imagine the future’ provided a great opportunity for members of the building digital capability and digital experience insights communities to […]
Our suite of services in digital capability – Digital experience insights, Building digital capability, and the Digital elevation tool – can support and help you to enhance accessibility and inclusion in your college. Accessibility may be a concern within specific curriculum areas as well as in general infrastructure and support services throughout your organisation. Of […]
At a time when learning was disrupted by the coronavirus pandemic, our 2020/21 student digital experience insights survey findings highlight many positives and examples of good practice to build on for the future as well as some areas of concern. A record number of 62,658 students from further education (FE) and higher education (HE) across […]
The last 14 months have brought unprecedented challenges for staff, students and universities. During the pandemic online learning has been the only option for most students and with little notice, universities quickly adapted to move the majority of teaching, learning, assessment and support online. 81% of UK higher education (HE) students were learning online only […]